The UPS Store in 2328 East Lincoln Highway

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  I bring this office many boxes every week, I work for Amazon, as a reseller. They are always very polite, professional & helpful. If I'm lugging in boxes, someone will run & keep the door open for me. They have ideas on best way to tape my inventory. Like I said, helpful. Thanks. Nancy
  By Nancy Vander Vliet, February 02, 2017
• ★ ★ ★ ★ ★
  Everyone here is so nice and fast
  By Chris Kochinsky, January 28, 2017
• ★ ☆ ☆ ☆ ☆
  This is the worst UPS store I've ever worked with. I send out tons of stuff for work and the people in this office are useless. Need a UPS envelope, go to the curbside UPS kiosk a mile away outside the bank, they have them there. Need one piece of tape?, please buy a full roll. I complained to Ray the owner once and he explained to me that they offer nothing to people to assist them with their shipping unless they profit on it. I'm often paying $50-$100 in shipping costs and they don't even have the supplies on hand to help me get the shipment out. They don't even have UPS envelopes at the UPS store because they don't make money on it. They would rather those people go else where. Unless you are dropping off a pre-labeled package that's totally prepped to ship, this place stinks to do business with. It's not a UPS policy either, it's the way this Ray guy does business. I go to the UPS store in Lockport, or the FedEx store in Mokena. Sometimes I use the post office as well. I won't work with this store for serveral reasons but the biggest one is that the owner is a bonehead and he doesn't know what good customer service looks like.
  By JOE LEDDY, November 12, 2016
• ★ ☆ ☆ ☆ ☆
  The food was bad tasted like cardboard. Looked like everything was just taped together. And the popcorn was stale.
  By Alyssa Gancarek, October 28, 2016

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About The UPS Store in New Lenox